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Frequently Asked Questions (FAQ)

What kinds of questions can I ask here?

Most importantly - questions should be relevant to this community. Before you ask - please search for a similar question. You can search questions by their title or tags.

What kinds of questions should be avoided?

Please avoid asking questions that are not relevant to this community, too subjective or argumentative.

What should I avoid in my answers?

Ask Puppet: Puppet DevOps Q&A Community is a question and answer site - it is not a discussion group. Please avoid holding debates in your answers as they tend to dilute the essense of questions and answers. For the brief discussions please use the commenting facility.

What should I do if I find a bug or want to request a feature for this Ask Puppet Labs site?

We have an issue tracker for You can sign up for an account and submit bugs or suggestions. Keep in mind that this is not the issue tracker for Puppet. If you find problems with Puppet products, please file those under the correct project


Who moderates this community?

The short answer is: you. This website is moderated by its users. The karma system allows users to earn rights to perform a variety of moderation tasks

How does the karma system work?

When a question or answer is upvoted, the user who posted them will gain some points, which are called "karma points". These points serve as a rough measure of the community trust of him/her. Various moderation tasks are gradually assigned to the users based on those points.

For example, if you ask an interesting question or give a helpful answer, your input will be upvoted. On the other hand if the answer is misleading - it will be downvoted. Each vote in favor will generate 10 points, each vote against will subtract 10 points. There is a limit of 200 points that can be accumulated for a question or answer per day. The table below explains reputation point requirements for each type of moderation task.

1 upvote
add comments
1 downvote
20 accept own answer to own questions
open and close own questions
5 retag other's questions
150 edit any answer
200 delete any comment

How do I change my picture (gravatar) and what is gravatar?

The picture that appears on the users' profiles is called a gravatar (which means globally recognized avatar).

Here is how it works: a cryptographic key (unbreakable code) is calculated from your email address. You upload your picture (or your favorite alter ego image) to the website from where we later retrieve your image using the key.

This way all the websites you trust can show your image next to your posts and your email address remains private.

Please personalize your account with an image - just register at (just please be sure to use the same email address that you used to register with us). The default image that looks like a kitchen tile is generated automatically.

To register, do I need to create new password?

No, you don't have to. You can login through any service that supports OpenID, e.g. Google, Yahoo, AOL, etc." "Login now!" ยป

Why can other people edit my questions/answers?

The goal of this site is to provide a community knowledgebase for Puppet and associated technologies. ALlowing the whole community to improve all the content makes this goal more achievable. So questions and answers can be edited like wiki pages by experienced users of this site, and this improves the overall quality of the knowledge base content. If this approach is not for you, we respect your choice.

Still have questions?

Please ask your question, help make our community better!