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Need help with python msi install on windows

asked 2013-05-07 13:45:12 -0600

Matt F. gravatar image

updated 2013-05-07 15:47:43 -0600

jonn gravatar image

I'm trying to install python (via msi) onto a windows 2008R2 box. I'm using puppet 3.1 on the client, 3.0.2 on the puppet server. Here is my install.pp:

class python::install {
    package { 'python':
        ensure          => installed,
        provider        => 'windows',
        source          => '\\\\\\software\\python\\python-2.7.3.amd64.msi',
        install_options => {
            'INSTALLDIR' => 'C:\\python27' ,
            'ALLUSERS' => '1',

When I run "puppet agent -t", I get "Failed on INT 24". I am a domain administrator

Thanks, any help GREATLY appreciated!

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5 Answers

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answered 2013-05-23 09:47:10 -0600

louis gravatar image
    file { 'python26':
      ensure  => present,
      name    => 'C:\Temp\python-2.6.6.msi',
      source  => 'puppet:///puppetfs/python-2.6.6.msi',
      mode    => '0755'

 package { 'python26':
      ensure   => installed,
      name     => 'Python 2.6.6',
      provider => 'msi',
      source   => 'C:\Temp\python-2.6.6.msi',
      require  => File['python26']
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answered 2013-05-07 16:41:58 -0600

llowder gravatar image

According to this error, which sometimes shows as Error 83 and sometimes as Failed on int 24, is generally related to a hardware error, either a disk about to go out, or an incorrectly installed device driver.

I would recommend that you try installing the software manually, see if you get the same error.

You should also see if this error pops up on any other nodes - if they don't, it is likely localized to that one specific node and you should run some hardware diagnostics or try swapping out the drive for a known good one.

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answered 2013-06-03 17:33:36 -0600

joshc gravatar image

updated 2013-06-03 17:41:58 -0600

Due to, puppet interprets the source, '\\\\\\software\\python\\python-2.7.3.amd64.msi' as having double backslashes. As a result, when puppet tries to install the package via msiexec.exe, msiexec cannot find the package and it exits with 83, which happens to coincide with the Windows error code 83, whose formatted message is 'Failed on INT 24'. The issue is resolved by either using single backslashes with single quotes or double backslashes with double quotes.

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Asked: 2013-05-07 13:45:12 -0600

Seen: 1,320 times

Last updated: Jun 03 '13