Ask Your Question

Need help with python msi install on windows

asked 2013-05-07 13:45:12 -0500

Matt F. gravatar image

updated 2013-05-07 15:47:43 -0500

jonn gravatar image

I'm trying to install python (via msi) onto a windows 2008R2 box. I'm using puppet 3.1 on the client, 3.0.2 on the puppet server. Here is my install.pp:

class python::install {
    package { 'python':
        ensure          => installed,
        provider        => 'windows',
        source          => '\\\\\\software\\python\\python-2.7.3.amd64.msi',
        install_options => {
            'INSTALLDIR' => 'C:\\python27' ,
            'ALLUSERS' => '1',

When I run "puppet agent -t", I get "Failed on INT 24". I am a domain administrator

Thanks, any help GREATLY appreciated!

edit retag flag offensive close merge delete

5 Answers

Sort by ยป oldest newest most voted

answered 2013-05-23 09:47:10 -0500

louis gravatar image
    file { 'python26':
      ensure  => present,
      name    => 'C:\Temp\python-2.6.6.msi',
      source  => 'puppet:///puppetfs/python-2.6.6.msi',
      mode    => '0755'

 package { 'python26':
      ensure   => installed,
      name     => 'Python 2.6.6',
      provider => 'msi',
      source   => 'C:\Temp\python-2.6.6.msi',
      require  => File['python26']
edit flag offensive delete link more

answered 2013-05-07 16:41:58 -0500

llowder gravatar image

According to this error, which sometimes shows as Error 83 and sometimes as Failed on int 24, is generally related to a hardware error, either a disk about to go out, or an incorrectly installed device driver.

I would recommend that you try installing the software manually, see if you get the same error.

You should also see if this error pops up on any other nodes - if they don't, it is likely localized to that one specific node and you should run some hardware diagnostics or try swapping out the drive for a known good one.

edit flag offensive delete link more

answered 2013-06-03 17:33:36 -0500

joshc gravatar image

updated 2013-06-03 17:41:58 -0500

Due to, puppet interprets the source, '\\\\\\software\\python\\python-2.7.3.amd64.msi' as having double backslashes. As a result, when puppet tries to install the package via msiexec.exe, msiexec cannot find the package and it exits with 83, which happens to coincide with the Windows error code 83, whose formatted message is 'Failed on INT 24'. The issue is resolved by either using single backslashes with single quotes or double backslashes with double quotes.

edit flag offensive delete link more

Your Answer

Please start posting anonymously - your entry will be published after you log in or create a new account.

Add Answer

Question Tools

1 follower


Asked: 2013-05-07 13:45:12 -0500

Seen: 1,053 times

Last updated: Jun 03 '13