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PE 3.3.2 puppet console and puppet agent fail

asked 2014-09-10 21:39:10 -0500

Red Cricket gravatar image

updated 2014-09-12 01:03:24 -0500

Hi,

I am not able to logon to my PE Puppet master's console. I get this error:

An error occurred while starting up the preloader: it did not write a startup response in time. Please read this article for more information about this problem.

There is a link to this article: https://github.com/phusion/passenger/...

I have read the article several times and cannot make heads or tails about what I need to do to fix my puppet master. puppet agent -t runs on my agents also fail with this god awful error message:

Error: Could not retrieve catalog from remote server: Error 400 on SERVER: Failed when searching for node svl-hproxy1: Error 500 while communicating with localhost on port 443:
<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01//EN" "http://www.w3.org/TR/html4/strict.dtd">
<html>
<head>
        <meta http-equiv="Content-Type" content="text/html; charset=UTF-8">
        <meta name="generator" content="Phusion Passenger">
        <title>Web application could not be started</title>
        <style type="text/css">
...

                           <div id="content">
                                An error occurred while starting up the preloader: it did not write a startup response in time. Please read <a href="https://github.com/phusion/passenger/wiki/Debugging-application-startup-problems">this article</a> for more information about this problem.<br>
<h2>Raw process output:</h2>
(empty)

What can I do to fix things. Cannot seem to get anything to work due to this error. HELP!

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answered 2014-09-13 00:23:07 -0500

Red Cricket gravatar image

updated 2014-09-17 14:24:47 -0500

I re-installed PE on my PM and nodes and the problem disappeared.

Update: A couple of days later I had to reboot my puppet master and the problem came back :(

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Asked: 2014-09-10 21:39:10 -0500

Seen: 476 times

Last updated: Sep 17 '14