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could not load open ssl; cannot install

asked 2015-01-16 13:49:03 -0500

jdhvnkl2 gravatar image

Hi, I have tried to install puppet opensource on 2 offline machines: ubuntu 12.04 and Red Hat 6. I have installed ruby 2.2.0 from tar.gz file and then I installed Facter and Hiera from tar.gz file. Both facter and hiera installed successfully, However When i try to run ruby install.rb on the puppet installation it failed with the following error: ftools not found. Using FileUtils instead.. Could not load openssl; cannot install

I hope someone could help because I cant install it in my organization (The installation must occur on offline machines)

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answered 2015-01-25 04:01:45 -0500

jdhvnkl2 gravatar image

what fixed the problem is installing rvm

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answered 2015-01-16 15:25:54 -0500

GregLarkin gravatar image

You need to install the openssl gem as well. If you see any other Could not load XXX; cannot install type errors, make sure that you install the gem that the error message mentions, and you should be all set.

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Hi, thank you for your answer. however I have tried this already. it did not work for me i downloaded the gem from and then installed it with the following command : gem install --local ~/openssl-1.0.0.beta.gem after that I got the same error

jdhvnkl2 gravatar imagejdhvnkl2 ( 2015-01-17 14:36:29 -0500 )edit

Make sure that the gem can be found in your RUBYLIB environment variable and/or set the RUBYLIB explicitly. The Puppet installer uses "require 'openssl'", and the gem has to be found in order for that to succeed.

GregLarkin gravatar imageGregLarkin ( 2015-01-19 11:49:09 -0500 )edit

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Asked: 2015-01-16 13:47:59 -0500

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Last updated: Jan 25 '15