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Puppet Console not accessible immediately after install

asked 2015-06-08 23:19:00 -0500

Jordan.Glue gravatar image

Hello,

I have just finished the Monolithic install of Puppet Enterprise on my ubuntu 14.04 machine. It completed successfully with no errors as far as I can see. I am presented with the standard, 'start using puppet enterprise' button.

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However, I am unable to actually view the console. I have ensure that my DNS is correctly pointing to the machine in question. I have ensured I am connecting with https to port 443 (where the console should be hosted). Regardless of where I attempt to connect, I am presented with this:

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Please note that I was using the same URL and DNS records to access the web installer, which evidently worked fine.

I have attempted to look through as many log files as I can find, such as /var/log/pe-console-services/, /var/log/pe-httpd/, but none of them revealed any error messages.

I have also made sure that all of the services are running, which they are:

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At this point, I cannot find any documentation, troubleshooting or user help guides that explain what else to check. Can anyone help with this issue?

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answered 2015-06-10 04:08:26 -0500

do you have netfilter/iptables enabled? anything useful in /var/log/pe-httpd? esp error.log

can you connect when logged onto machine hosting console (i.e. via https://localhost:443) ?

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I am unable to connect using curl https://localhost:443 -insecure. A netstat | grep 443 reveals nothing is listening on that port. We are not using netfilter/iptables. The error log does not seem to contain anything obvious: http://i.imgur.com/H6GsW2V.png

Jordan.Glue gravatar imageJordan.Glue ( 2015-06-10 18:34:13 -0500 )edit

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Asked: 2015-06-08 23:19:00 -0500

Seen: 288 times

Last updated: Jun 10 '15