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PE installation appears to hang on Ubuntu

asked 2015-10-07 12:28:54 -0600

jkerr gravatar image

Running the installer trial version on Ubuntu 14.04 for a monolithic installation and the installation seems to hang at the "Installing your Deployment" point within "Install puppet enterprise on <your system="">". The task spins and spins and never completes. The log displays "* HTTP_PROXY= http_proxy= HTTPS_PROXY= https_proxy= /opt/puppetlabs/puppet/bin/curl --tlsv1 -s --cacert /etc/puppetlabs/puppet/ssl/certs/ca.pem --key /opt/puppetlabs/server/data/console-services/certs/puppet..private_key.pem --cert /opt/puppetlabs/server/data/console-services/certs/puppet..cert.pem https://puppet.:4433/classi... | grep -q last_update.[[:digit:]]".

I can reach the login screen but the admin credentials are rejected. I have left the install for hours and also uninstalled and reinstalled several times without success as the installer appears stuck in the same spot.

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answered 2015-10-07 16:21:47 -0600

jkerr gravatar image

Opening up port 4433 in the firewall allowed the curl command to complete and the install to progress.

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Asked: 2015-10-07 12:28:54 -0600

Seen: 119 times

Last updated: Oct 07 '15