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Puppet Enterprise 3.0.0 - Cannot See Agent Nodes in Live Management

asked 2013-08-15 10:45:28 -0500

Jeff Johnson gravatar image

updated 2013-08-15 10:48:21 -0500

Problem

I'm having some trouble getting the Live Management page of the Puppet Enterprise 3.0.0 Console to display the nodes that have the Puppet Enterprise Agent installed. When the Puppet Enterprise console tries to discover all of the nodes for the Live Management page, only the puppet master/console shows up. The expectation is that all nodes in the collective would all be visible (after the mcollective server.cfg file has been configured on each node). I'm seeing some warnings in the mcollective.log files on the Puppet Enterprise Agent nodes (shown below).

Question

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answered 2013-08-18 19:48:21 -0500

Jeff Johnson gravatar image

updated 2013-08-18 22:44:38 -0500

I posted a similar question to the mcollective user group here. R.I. Pienaar suggests that the clocks on my nodes are out of synch. Sure enough the clocks between the puppet master (pupmstr01) and the puppet agent node (puppy01-dev) are pretty far off. I'm working on getting the clocks snyched up. Once I've confirmed that synching the clocks resolves the issue, I'll mark this as the accepted answer.

UPDATE

Out-of-sync clocks was indeed the problem. Once I pointed all the affected nodes to the same ntp server, the clocks synched up and the issue cleared up ... (more)

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Well, I don't have enough reputation to mark this as an answer. But this is what resolved the issue.

Jeff Johnson gravatar imageJeff Johnson ( 2013-08-18 22:45:26 -0500 )edit
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answered 2015-03-09 09:08:29 -0500

ankur0101 gravatar image

updated 2015-03-09 09:09:12 -0500

If your nodes are behind any firewall, make sure you have following ports open >>

443 โ€” HTTPS

8140 โ€” Puppet Enterprise

61613 โ€” the Puppet Enterprise orchestration engine (MCollective)

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Asked: 2013-08-15 10:45:28 -0500

Seen: 1,573 times

Last updated: Mar 09 '15