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Could not retrieve update information [ SOLVED ]

asked 2016-12-15 08:35:00 -0600

craymore gravatar image

updated 2017-02-08 06:54:28 -0600


On a brand new puppet master running puppet 4.8.1 ( server v 2.7.2 ), I started seing exception messages such as this one :

[clojure-agent-send-off-pool-0] [p.d.version-check] Could not retrieve update information ( Connection timed out
at Method)

Coming from puppet 3.x, I am assuming that puppet now has an internal self-update check mechanism which attempts to contact the aformentioned URL ( which of course fails when the server has no Internet connection )

How can I disable such check ?

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answered 2016-12-15 10:34:02 -0600

camlow325 gravatar image

You should be able to disable this check by setting the product.check-for-updates setting in the /etc/puppetlabs/puppetserver/conf.d/product.conf file to false. For more information on this, see this page in the Puppet Server documentation.

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Thanks for the answer, that was indeed the thing to do !

craymore gravatar imagecraymore ( 2016-12-19 08:21:04 -0600 )edit

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Asked: 2016-12-15 08:35:00 -0600

Seen: 136 times

Last updated: Feb 08 '17