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Windows Agent Nodes do not appear in Live Management Console

asked 2013-11-15 04:01:44 -0500

Brian Davison gravatar image

I have set up a Windows Agent node which I can see from the Puppet Enterprise Console, but cannot see from the Live Management Tab. I have also tried running "mco ping" from the master which returns data for the Linux servers but nothing is returned for the Windows Server.

After reviwing other entries I have checked the clocks on each server which are synchronised and made edits to the hosts files but I have had no success.

Is there anything else I can check?

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What version of PE is this on?

Celia gravatar imageCelia ( 2013-11-15 16:35:43 -0500 )edit

The Puppet Master is running version 3.0.1 and the Windows Agent is running 3.1.0

Brian Davison gravatar imageBrian Davison ( 2013-11-18 05:15:01 -0500 )edit

Same here: puppet master 3.1.0 (Ubuntu Server 12.04, 64-bit); nodes (Windows Server 2008 R2 SP1, puppet 3.3.2) - all in VMware VMs. All synched to domain ...(more)

Matt Gumbley gravatar imageMatt Gumbley ( 2013-12-02 08:57:20 -0500 )edit

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answered 2013-12-02 09:28:22 -0500

Brian Davison gravatar image

I have now resolved this issue. I upgraded the Puppet Master to 3.1.0 as part of my first attempt to fix the problem - but this did not make any difference. The problem was caused by the mtu settings on the Network Interface of both the Linux and and Windows servers. I switched off the jumbo package settings for both servers (reducing both to 1500) and reinstalled the puppet Agent code. After the certificates had been signed and a puppet agent run was completed the windows server were visible from the console and the Live Management tab.

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Thanks for posting your solution Brian. I have checked on my environment, and `ifconfig` on master and `netsh int ip show int` on windows nodes both give 1500.

Matt Gumbley gravatar imageMatt Gumbley ( 2013-12-02 11:52:06 -0500 )edit

I see from http://docs.puppetlabs.com/pe/latest/install_windows.html that mcollective is included in the windows installer, but I cannot find the mcollective or mcollective_plugins directory alongside the ...(more)

Matt Gumbley gravatar imageMatt Gumbley ( 2013-12-02 11:53:52 -0500 )edit

Getting there.... uninstalled the (plain puppet) puppet agent, deleted the config, installed puppet *enterprise* on the windows node, and had to do 'puppet cert destroy <fqdn>' to get the node ...(more)

Matt Gumbley gravatar imageMatt Gumbley ( 2013-12-03 10:18:04 -0500 )edit

After a reboot, and a puppet run, it works! I can now mco ping....

Matt Gumbley gravatar imageMatt Gumbley ( 2013-12-03 10:25:36 -0500 )edit

Marking this as the answer as you have mentioned you have resolved the issue.

rob gravatar imagerob ( 2014-10-03 22:05:50 -0500 )edit

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Asked: 2013-11-15 04:01:44 -0500

Seen: 725 times

Last updated: Dec 02 '13