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"There was an error running the installation"

asked 2013-02-21 10:09:19 -0500

Jupiter Dude gravatar image

I'm attempting to install Puppet on Ubuntu 12.04 (64bit). After downloading the correct version of PE, untarring, and running "sudo ./puppet-enterprise-installer", I get the following error situation:

image description

I am unable to see any error indicated in the output. How can I get this installed?

If I try again, but don't install the "console" (the last line in the shell output), I am unable to proceed without specifying a console.

I looked for a log file in the current directory, and in /var/log, but didn't find one.

My goal is to install a solution that is ... (more)

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Can you run the uninstaller with -pd, then rerun the installer with the --debug flag? That'll help pinpoint where in the console setup the failure is happening.

Celia gravatar imageCelia ( 2013-02-21 12:22:16 -0500 )edit

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answered 2013-02-26 14:25:00 -0500

Ancillas gravatar image

updated 2013-02-26 14:29:01 -0500

I know you said you didn't find a log, but double-check for a file called install_log.lastrun.${hostname} in the ${PWD} of where you ran the puppet-enterprise-installer.

That aside, your error is usually one of two things.

  1. DNS isn't setup correctly, and the Console can't connect to the Puppet daemon because the DNS name is no good.
  2. You ran the uninstall script, and then re-ran the installer. My experience with Ubuntu is that the uninstall script removes the pe-puppet-agent package, and the /etc/init.d scripts, but not the config files. When the package is re-installed, Apt ...
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answered 2014-10-29 15:08:47 -0500

Have you tried to install PE before on the same box and it has already installed few components. If that is the case do a fresh install on your centos or Ubuntu.

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Asked: 2013-02-21 10:09:19 -0500

Seen: 1,898 times

Last updated: Feb 26 '13