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Puppet dashboard regularly gives Internal Server 500 errors

asked 2014-02-18 11:58:04 -0500

robrwo gravatar image

We can fix this temporarily by restarting pe-httpd service. But we'd like to know what's causing it.

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This also seems to be caused by pruning or backing up the database.

robrwo gravatar imagerobrwo ( 2014-02-19 11:40:30 -0500 )edit

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answered 2014-07-21 09:32:57 -0500

Frank gravatar image

Hi,

I am new to puppet and have installed the free trial of Puppet Enterprise 3.3. When I try to login to the console I get an Internal Server error message and the following in the /var/log/pe-httpd/errors.log file

App 31565 stderr: /opt/puppet/lib/ruby/1.9.1/phusionpassenger/utils/tmpio.rb:17:in initialize': Permission denied - /opt/puppet/share/rubycas-server/PassengerTeeInput-0.16526290067518146 (Errno::EACCES) App 31565 stderr: from /opt/puppet/lib/ruby/1.9.1/phusion_passenger/utils/tmpio.rb:17:innew' App 31565 stderr: from /opt/puppet/lib/ruby/1.9.1/phusionpassenger/utils/tmpio.rb:17:in new' App 31565 stderr: from /opt/puppet/lib/ruby/1.9.1/phusion_passenger/utils/tee_input.rb:99:ininitialize' App 31565 stderr: from /opt/puppet/lib/ruby/1.9.1/phusionpassenger/rack/threadhandlerextension.rb:55:in new' App 31565 stderr: from /opt/puppet/lib/ruby/1.9.1/phusion_passenger/rack/thread_handler_extension.rb:55:inprocessrequest' App 31565 stderr: from /opt/puppet/lib/ruby/1.9.1/phusionpassenger/requesthandler/threadhandler.rb:142:in accept_and_process_next_request' App 31565 stderr: from /opt/puppet/lib/ruby/1.9.1/phusion_passenger/request_handler/thread_handler.rb:110:inmainloop' App 31565 stderr: from /opt/puppet/lib/ruby/1.9.1/phusionpassenger/requesthandler.rb:448:in `block (3 levels) in start_threads' App 31709 stdout:

Not sure what is causing this error. Thanks Frank

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Asked: 2014-02-18 11:58:04 -0500

Seen: 272 times

Last updated: Feb 18 '14