Ask Your Question

Puppet agents showing as unresponsive when they are not

asked 2014-03-03 08:24:12 -0600

robrwo gravatar image

Puppet dashboard is showing some agents as being "unresponsive", even though puppet agent runs on them with no errors, and runs on them regularly (twice an hour).

I've checked and the clocks are in sync with the puppetmaster.

Could anyone shed light on this?

edit retag flag offensive close merge delete


FWIW, I looked in the logs to see if there was anything showing for the time that the Puppet agent is run. Apparently a manual run of the agent was ...(more)

robrwo gravatar imagerobrwo ( 2014-03-03 10:00:39 -0600 )edit

Could it be related to this bug?

robrwo gravatar imagerobrwo ( 2014-03-03 10:17:30 -0600 )edit

I "fixed" this by deleting the node in dashboard, deleting the old cert, reinstalling puppet agent on the node, etc. It lost the history, but can live with that.

robrwo gravatar imagerobrwo ( 2014-03-03 10:31:02 -0600 )edit

1 Answer

Sort by ยป oldest newest most voted

answered 2014-12-19 14:22:19 -0600

In my case, the lock file (/var/opt/lib/pe-puppet/state/agentcatalogrun.lock) had to be deleted and services restarted. This cleared my problem.

edit flag offensive delete link more


Thanks for this info. However, I have only a few with lockfile to be deleted, all other have no lock file to remove. any other help to investigate why so many in unresponsive status? thanks in advance!

SaurabhSharma gravatar imageSaurabhSharma ( 2018-07-10 04:56:48 -0600 )edit

Your Answer

Please start posting anonymously - your entry will be published after you log in or create a new account.

Add Answer

Question Tools

1 follower


Asked: 2014-03-03 08:24:12 -0600

Seen: 2,185 times

Last updated: Mar 03 '14