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Puppet agents showing as unresponsive when they are not

asked 2014-03-03 08:24:12 -0500

robrwo gravatar image

Puppet dashboard is showing some agents as being "unresponsive", even though puppet agent runs on them with no errors, and runs on them regularly (twice an hour).

I've checked and the clocks are in sync with the puppetmaster.

Could anyone shed light on this?

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FWIW, I looked in the logs to see if there was anything showing for the time that the Puppet agent is run. Apparently a manual run of the agent was ...(more)

robrwo gravatar imagerobrwo ( 2014-03-03 10:00:39 -0500 )edit

Could it be related to this bug? http://projects.puppetlabs.com/issues/8603

robrwo gravatar imagerobrwo ( 2014-03-03 10:17:30 -0500 )edit

I "fixed" this by deleting the node in dashboard, deleting the old cert, reinstalling puppet agent on the node, etc. It lost the history, but can live with that.

robrwo gravatar imagerobrwo ( 2014-03-03 10:31:02 -0500 )edit

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answered 2014-12-19 14:22:19 -0500

In my case, the lock file (/var/opt/lib/pe-puppet/state/agentcatalogrun.lock) had to be deleted and services restarted. This cleared my problem.

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Thanks for this info. However, I have only a few with lockfile to be deleted, all other have no lock file to remove. any other help to investigate why so many in unresponsive status? thanks in advance!

SaurabhSharma gravatar imageSaurabhSharma ( 2018-07-10 04:56:48 -0500 )edit

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Asked: 2014-03-03 08:24:12 -0500

Seen: 2,098 times

Last updated: Mar 03 '14